Please read all policies before booking your appointment!

Arrival

Please aim to arrive to your scheduled appointment 5-10 minutes early. Arrive with clean, washed lashes free of makeup or other products. More time washing means less time lashing! If you should arrive later than your scheduled time, you will still be charged the cost of the originally booked time. If time allows, I will extend your service time. However, if your time is shortened due to your arrival, you will still be charged full price.

No shows & cancellations

No show appointments will be charged 100% of the service cost. If you cancel within 5 hours of your scheduled appointment, you will be charged 100% of the service cost. This is to protect the time that is set aside for you, as well as my time that books up very quickly. In turn, I promise to keep your appointments on time, and give you my full undivided attention during your appointment! You may reschedule up to 24 hours before without penalty. If you or a loved one are sick and contagious, please contact me as soon as possible and we will reschedule your appointment for a later date.

Refunds

No refunds will be issued for any reason after a service is complete. Please understand the service cost pays for my time, product use, and expertise. If you are unhappy with the service, please reach out to me within 48 hours of your appointment to discuss any concerns you may have. If another appointment can address these concerns, I will book a complimentary hour touch up if it is the result of product or application. Any concerns voiced after the 72 hours or improper aftercare will not be given a complimentary fix.

Foreign Fills

I do offer fills from other artist’s work. Please keep in mind, if the application is bad quality and I find it necessary to properly work with your lashes, I may require a full removal and new set. Every lash artist is different, and some are not aware of proper application methods which lead to discomfort and harm to your natural lash health. I will always discuss this beforehand with you!